Long-term care workers support people who need extended care due to age or disability. This care can help people preserve their independence and avoid institutional care. It can allow them to sustain the best possible level of functioning for as long as possible.
Washington law requires certain groups of long-term care workers to meet minimum training requirements. The Department of Social and Health Services (DSHS) oversees this training program. Some long-term care workers, known as “individual providers,” must take 75 hours of training to provide paid care to Medicaid-eligible clients in the clients’ own homes. The training's goal: equip caregivers with the knowledge and skills needed to meet the needs of their client population.
Washington’s training is highly regarded overall. Some sources cite the state as "an exemplar," leading the way in personal care training standards. However, some stakeholders question the training's relevance to certain groups of clients. This audit examined how Washington could make the required 75-hour training for individual providers more relevant to clients with complex or special care needs. To do this, it sought the views and opinions of both caregivers and clients alike.
Read a two-page summary of the report.