It doesn't matter if you're a small government, a big government, or somewhere in between: You have information that hackers want. From employee personal information and payroll to vendor payments, tax information, critical infrastructure and more, hackers want it all—and they're constantly evolving their tactics to get it.
If it seems like data breaches are in the news nearly every day, it's because they are. While breaches at large companies often dominate the headlines, cybercriminals are also hacking local and state governments, public and private universities, and school districts. Yet, despite the prevalence of the breach-centric news cycle, many people don't know what exactly a data breach is, how it typically starts, and why it occurs.
When a cyberattack occurs, we often want to point the finger at our technical staff. We assume there must be a hole in our organization's security, and that our IT employees weren't doing all they could to prevent the attack. In reality, the days of simply relying on firewalls and antivirus software to keep hackers out of your network are over.
Whether you work for a local government that provides frontline emergency services or an agency that handles sensitive information like personal or financial records, you have an important role in cybersecurity.
That is why the State Auditor's Office will be joining in the theme of Cybersecurity Awareness Month, “See yourself in cyber.” While cybersecurity can be technical and complex, much of it comes down to people and the choices they make.
Do you remember the Nigerian prince scheme—that long-running internet fraud where the bad actor drains your bank account after obtaining your information? Fraudsters made $703,000 in 2018 alone on that one. While some fraudsters are still working that old scam, others have moved on to impersonating your employees and vendors to redirect Automated Clearing House (ACH) payments meant for payroll direct deposits or vendor payments. In fact, Washington governments reported $4.7 million lost to these schemes in 2020 and 2021.
Last month, President Biden warned that Russian cyberattacks on American companies were coming, and he urged them to harden their defenses. In separate news earlier this month, the FBI reported that local governments—and the critical services they offer—are becoming attractive targets for cyber criminals.
This weekend marks the start of daylight saving time, and we all know the drill: Change your clocks and the batteries in your smoke alarms. But how often are you testing your government's backup file system? With the rapid rise in phishing and ransomware schemes, the biannual time change can also serve as a handy reminder to perform this critical task.
Washington's state and local governments possess countless IT systems that provide critical government services and handle vital and sometimes very personal data. The public expects government to do all it can to ensure that these systems are secure so critical services can be delivered and data stored in those systems is not lost, stolen or damaged.
The State Auditor's Office plays a unique role in keeping an independent eye on government IT security. We work with state and local governments to help improve their cybersecurity programs through audits and outreach activities.
If you're a smaller government without your own full-time information technology staff, you might find it challenging to stay on top of IT-related maintenance. Larger entities have entire departments dedicated to maintaining computer infrastructure, while you may be working with a part-time contractor or even volunteers to meet your IT needs. And that's okay, but remember: having the latest security software, web browser and operating system on your devices is an important defense against cyberattacks.
Updates are important
Strengthening your government's guard against the threats that compromised passwords pose is a necessary control for decreasing the risk of unauthorized users gaining access to your computers, network or database. In this post, we explain how passwords get compromised and how multi-factor authentication (MFA) can help governments improve their account security to better protect their systems.
How passwords get compromised