Center for Government Innovation

The Local Government Performance Center has been renamed The Performance Center. Local governments can expect the same excellent training, technical assistance and resources that SAO has long provided to help improve performance and effectiveness. The Performance Center hosts Lean Academies, creates financial tools and shares online resources to help governments improve the value of their services to residents. For questions or inquiries into how The Performance Center can help, call (564) 999-0818 or email center@sao.wa.gov.

Presented by the Municipal Research and Services Center (MRSC) and sponsored by the State Auditor's Office Performance Center, this webinar is for elec

The federal counterpart to the Office of the Washington State Auditor, the Governmental Accountability Office (GAO) released a report on Tuesday demonstrating the vitally important role of cybersecurity auditing in the information age.

Governments are vulnerable to cybersecurity breeches. In this way, they don't vary much from private-sector businesses, whose sometimes spectacular cybersecurity failings grab headlines.

Our Office is committed to helping governments improve their operations. One way the Auditor's Office does that is by leading Lean workshops for governments that ask for help improving a process.

Kennewick, Washington: The Benton-Franklin Health District building is a clean, modern facility, shining brightly from its location tucked behind a shopping center and other businesses. The waiting room is spacious, and the interior brims with helpful pamphlets about preventing common diseases, staying healthy and knowing when to visit your doctor. The facility is designed to put clients at ease as they wait for their appointments. Health District employees care about their clients and have designed their space around their clients' comfort.

Are you unsure when the formal competitive bidding process is required?

[wpvideo FFsIMC2q]

At the Office of the Washington State Auditor, one of our primary functions is to evaluate the finances of governments across the state. But did you know that what we do goes beyond the bottom line, and into the very heart of what makes a government function well and connect to its residents? This emotional connection is what is at the heart of our newest video, “For the Love of Kenmore.” It's about helping local governments in Washington find, as Kenmore City Manager Rob Karlinsey puts it, “value beyond the purely financial.”