Center for Government Innovation

Add regular testing of your backup file system to your routine

Originally published March 10, 2022

July 9, 2025

This post was originally published in March 2022 around daylight savings time. We've recently updated the Backup and Recovery Best Practices resource for the 2025 reporting year. You can find the new guide in SAO’s Resource Library. We've also updated the links in this post for your convenience.

What's new:

Paying vendors twice is a problem. SAO offers tips to prevent duplicate payments

Disbursing duplicate payments to vendors for the same goods or services can be costly for your government. According to industry experts, the number of duplicate payments organizations make ranges from .8 percent to 2 percent of their total payments. These percentages might seem small, but they can reflect thousands of dollars being paid to vendors in error.

The power of a problem series: Identifying the right problem from the start

As a manager, you've likely come to think of problems as bad things. They are something you need to get rid of or fix as quickly as possible. Problems cause pain, anxiety and stress—for you, your staff and your organization. So it's only natural to view problems with a wary eye and a sigh before you cast about for a quick solution to make them go away.