Performance audits

Initiative 900

Pandemic-era innovations in K-12 education identified by new performance audit

Amid the upheaval of the COVID-19 pandemic, many Washington school districts developed new approaches to education that should be explored more, according to a new performance audit by the Office of the Washington State Auditor.

Beginning in 2020, the COVID-19 pandemic forced the closure of public schools and a rapid shift to online education across the nation. While the change was a major disruption for students, parents and educators, it also allowed school districts to innovate as they navigated the pandemic.

New report, resource published on managing outdated government software applications

Public services of all types depend on specialized computer systems and information technology applications. However, all too often those applications are out of date. In fact, between 40 percent and 60 percent of Washington state’s government applications should be considered “legacy applications” according to Washington Technology Solutions, the state’s centralized provider of IT services.

Employment Security Department partially implemented customer service reforms, audit finds

OLYMPIA – Responding to a request from state lawmakers, the Office of the Washington State Auditor evaluated the Employment Security Department on a number of measures related to customer service during the COVID-19 pandemic. The audit, released today, found that shorter wait times for callers and faster benefit payments to Washington's unemployed are primarily due to a decline in the number of jobless people, not to state reforms.

New tolling system primarily delayed by vendor issues, not state project management, audit finds

OLYMPIA – Although the Washington State Department of Transportation experienced delays and cost overruns as it developed a new tolling system, the agency followed state requirements and many leading practices, according to a new performance audit by the Office of the Washington State Auditor.

Curious about which local governments receive WSDOT funding? FIT has the answer

SAO's latest performance audit report looked at the Washington State Department of Transportation's (WSDOT) contracting processes for tolling. While that audit didn't involve local governments, WSDOT plays a large role in how they obtain state resources to improve local road systems. This got staff in SAO's Center for Government Innovation thinking about how much transportation funding WSDOT distributes statewide.

Better use of data, accountability in homelessness efforts, audit recommends

Local governments should be more data-driven and focused on results when addressing homelessness, according to a new performance audit by the Office of the Washington State Auditor.

Auditors reviewed the way two cities and two counties contracted for services aimed at alleviating homelessness. They found that the governments did take some steps to align their work with federal guidelines, such as consulting with stakeholders when considering the needs of people experiencing homelessness.

New performance audit finds reduction in test sites, long delays are barriers for prospective home care aides

The Office of the Washington State Auditor's new performance audit – I-1163: Addressing testing barriers for home care aides – found that home care aides face several barriers to becoming certified, including access to fewer tests sites and long testing delays.