Updated guide: What to know before using vendors to accept payments
May 29, 2025
What’s new
The updated Contracting with Vendors to Accept or Process Your Payments guide includes new information on a topic many governments have questions about: peer-to-peer payment apps. These services may seem convenient, but they come with unique risks when used to collect public funds. The guide explains:
- What to consider before using peer-to-peer apps like PayPal or Venmo
- The risks these platforms post to accountability and compliance
- How to make sure your agency still meets state requirements when using these tools
How to protect public funds when using payment vendors
Governments across Washington partner with vendors to accept or process payments for things like utility bills, permit fees or recreation programs. It’s convenient—but it also comes with responsibility. Even when a vendor collects the money, your government is still accountable for protecting it.
SAO’s Contracting with Vendors guide walks you through key steps to take before and during a vendor relationship. Whether you’re considering a vendor or are already using one, the guide can help you:
- Choose the right vendor
- Write stronger contracts
- Make sure your agency stays compliant
- Track how and when vendors deposit your funds
Download the Contracting with Vendors to Accept or Process Your Payments guide today!
Looking for more resources?
Visit SAO’s Resource Library for additional tools, trainings and templates to help you build strong financial practices.